The contractual responsibility, the insurance included free of charge with your service
In case of a problem, the contractual liability insurance covers the damages caused by the mover during the service.
At YouStock, this insurance is free and automatically included when you make your estimate. It covers you in case of damage or loss up to 100€ per cubic meter, with a maximum of 100€ per object.
A very practical financial guarantee, but it may not be enough if you want to store your valuable goods. This is why we offer a complementary insurance: the ad-valorem insurance.
Ad-valorem, the ideal complementary insurance for your valuables
In addition to the contractual liability insurance, YouStock provides you with an ad valorem insurance to cover your valuable goods worth more than 100€. This all-risk insurance allows you to cover your goods at their purchase or repair value in case of loss or damage due to the service provided by our professionals.
How much does our Ad-valorem insurance cost?
The price of this financial guarantee is divided into 2 parts:
0.6% of your collection or redelivery invoice for transported items
0.3% of your monthly storage invoice for stored items
The actions implemented to guarantee you a worry-free service
The essential documents to obtain your compensation
The declaration of value, to be sent to us before your service
The declaration of value determines the global value of your transported and/or stored objects and sets the compensation terms and their ceiling. It is a compulsory document which specifies in particular: the total amount of the goods handled but also, the unit value of the goods exceeding the limit of 100€ determined by the contractual liability insurance. This information is essential if you wish to be compensated in case of damage.
The waybill, to be filled in and signed on D-day
The waybill is a document presented by our team leader at the time of your service. It assures that the service has been carried out and if it is not the case, it allows you to appeal in case of damage or loss of your goods. Before signing it, you can then write your reservations in a precise and complete way.
Caution! The damage not mentioned in the reserves of the consignment note could not be held of our responsibility. Please make sure to fill in the necessary information before signing the consignment note.
