YouStock reviews: what our customers think of us

Storage, removals, business logistics: find out what our customers think of YouStock.

Trustpilot

1573verified reviews
4.8/5 Note Trustpilot de YouStock
Read all our reviews on Trustpilot ›

Google

Over 500 reviews across our 7 locations
4,5/5
See our reviews by city ›

 What our customers value most about YouStock

The care taken with your belongings

“The furniture was carefully wrapped and protected.”

Emmanuelle J., 4 October 2026

Follow-up and communication

“Great follow-up and communication.”

braceschi, 8 October 2026

A responsive team

“Always friendly, efficient and responsive.”

Didier A., 15 September 2026

Handling tricky access

“Even when some items too long for the lift had to be carried up to the 7th floor. Kind and careful throughout.”

Didier B., 30 September 2026

Professional and discreet

“A big thank you as well for their discretion throughout the job.”

Carmela L., 6 October 2026

What did you enjoy?

Edouard’s smile, Magalie’s availability or something else entirely: tell us by leaving a review.

They say it better than we do 💙

After a collection, a storage stint or a move, our customers take the time to share their experience on Trustpilot. Here are their latest words, published as they wrote them.

M
Mr Marshall DOCTORS
1 day ago
The guys turned up on time, they were very polite and very helpful.
M
Mrs Nicole FORRESTER
2 weeks ago
Very efficient and professional. YouStock gave a quote for collection & storage of a large number of pictures we had from a gallery exhibition. They actually discounted the quote after seeing the storage space required. They collected the images at the time requested and informed us when the images had arrived at their storage place. Very impressed - many thanks.
L
Lucia Ferrer
2 weeks ago
Ionut and his team have been great! They were very efficient, friendly, and professional! We are very happy with the service and the storage solution in general. We will definitely use this service more in the future! Glenn and Lucia
A
Aaron Honda
3 weeks ago
Easy service very lovely to work with.
M
Mme Sofiya KENZINA
3 weeks ago
It was a fast delivery and all the items have been kept and shipped in good conditions.
L
Louis High
1 month ago
I didn't have to do a thing. The team came nice and early, were incredibly polite, refused any help, double checked that everything had been collected, shock my hand and were on their way in about 25 minutes if not less. I was really impressed.
N
Nhlanzeko DLADLA
1 month ago
The delivery to my room makes a huge difference. It’s super convenient. The staff is really helpful and kind as well.
M
Mme Vrina BEEDASSY
1 month ago
I had a really great experience with this company. The service was excellent, and the staff were friendly, helpful, and professional throughout. Everything was handled smoothly and efficiently. I’m very happy with the service and would definitely recommend them!
O
Olly B
1 month ago
Really impressed with the team that arrived today. Brilliant service, polite and worked really hard. I would use this service again.
S
Sunethra Reddy
1 month ago
Very smooth pick up, and the staff were lovely

From Paris to Monaco, our customers recommend us

Each of our service areas has its own Google listing. Choose your city to read reviews from customers near you.

YouStock Paris reviews

4,5/5

300+ reviews

YouStock Lyon reviews

4,6/5

20+ reviews

YouStock Bordeaux reviews

4,0/5

10+ reviews

YouStock Nice reviews

4,3/5

70+ reviews

YouStock Cannes reviews

5/5

20+ reviews

YouStock Monaco reviews

4,6/5

110+ reviews

YouStock Marseille reviews

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No reviews yet

Did our team make a good impression?

Share your experience on your city’s Google listing.

Their YouStock experience, on camera

They filmed their YouStock experience from start to finish: their belongings being collected, tracking everything in the app and getting them back at home. A real preview of what to expect.

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How we collect YouStock reviews

Our reviews come from Trustpilot and Google, posted by our customers after their service.

We never offer anything in exchange for a review, and we don’t edit what customers write.

The reviews quoted here are a selection of 4 and 5-star reviews, from newest to oldest, each with its date.

All our reviews, positive and negative, can be read on Trustpilot and on our Google listings.

FAQ: YouStock reviews

Yes. YouStock is rated 4.8/5 on Trustpilot by more than 1,500 customers, 89% of whom give it 5 stars, and 4.5/5 on average on Google.

The company is also a member of the Chambre syndicale du déménagement (the French removals trade association) and holds the Bpifrance Excellence label.

On our Trustpilot page, which has more than 1,500 reviews, and on the Google listings for our locations in Paris, Lyon, Bordeaux, Marseille, Nice, Cannes and Monaco.

Through the form in our help centre, with a reply within 48 hours, or through the chat on our website.

You get €50 for every friend or family member who stores their belongings with YouStock through your referral. They get €50 off their first month of storage. Full terms are on our Referral page.

After your service, you’ll receive an invitation to rate YouStock. You can also post your review directly on Trustpilot or on your city’s Google listing.

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We call you right back !

Talk to our storage experts team, we’ll get back to you within 24 hours.

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