Move with complete peace of mind

Having several moving quotes from different companies allows you to compare the prices and services offered by each one. This way, you can select the one that best suits your needs and your budget.

To experience your move with complete peace of mind, it’s best to anticipate it and prepare step by step:

• Contact your mover about 8 weeks before the date you wish to move.
• Notify all organisations or providers such as your energy, gas and electricity suppliers, who need to be informed of your change of address.
• When packing, sort through your belongings and those of your children to reduce the volume.
• Think about storing items you don’t use daily: garden furniture, skis, belongings kept in the attic or basement, etc.
• Set aside all your jewellery and valuables so that you can transport them yourself.
• Arrange for a cleaning company to tidy up once the home is emptied, as you will most likely be tired. Save your energy for moving in!

In order to obtain an estimate of the volume for your service, YouStock provides you with a volume calculator where you can list all your belongings to be moved. Thanks to a specific calculation, it assigns a volume to each item according to its dimensions, allowing you to get a quote as accurate as possible.

A free, no-obligation estimate that can even be useful if you plan to move on your own and rent a moving van suited to your needs.

We can also estimate the volume with you directly by phone or via videoconference, with no obligation. Feel free to ask our teams for advice by filling out the call-back form on our website.

Save money by choosing a moving date outside of school holidays. Avoid peak seasons: in summer from June to September and in winter during the Christmas holidays.

You can also prepare as much as possible yourself before calling on a professional mover. This may include packing and protecting your belongings, dismantling your furniture, or even transporting part of your items before the big day in order to reduce the volume to be moved, one of the most important criteria in calculating your quote.

If you realise that you need to remove or add items to your initial quote, you must contact your sales representative for any quote modifications. Fees may then apply depending on the timing of your move. On the moving day, if you decide not to move certain items, no price adjustment will be made. For any additional items, a price adjustment will be applied based on the extra volume moved.

Our moving services come with a tailor-made storage solution. We offer storage for your belongings in a self-storage facility while you carry out renovations or look for a new apartment. A bespoke storage service up to 40% cheaper than a traditional storage unit such as those offered by Homebox or Shurgard.

Once your belongings are packed, protected and digitised, we transport them to our warehouses where they are stored in wooden crates, fire-resistant and secure. Perfectly sheltered from bad weather, dust and pests, your belongings benefit from the best storage conditions. Rest assured, your items are in good hands!

Once your renovations are finished (or your new home is found), you can request their return on the date and to the address of your choice directly from your photo inventory accessible via your online customer account. Our teams take care of the rest.

An office move requires specific organisation that leaves no room for error. That’s why our moving company offers tailor-made services adapted to businesses.

Choosing a professional mover to handle your company’s move-in and move-out will save you valuable time, allowing you to focus on your business. Feel free to contact us directly to request your free quote.

In accordance with Articles L.133-1 and following of the French Commercial Code, YouStock holds liability insurance to cover risks related to its services and to insure against potential damages. For your moving service, YouStock has taken out financial coverage for damages, breakage, or loss of moved items up to €300 per m³.

You can also insure your belongings at their real value through more comprehensive coverage known as “Ad Valorem” insurance. Your belongings will then be covered up to the amount declared in your statement. The rate is 6% of the total declared amount.

Attached to the quote, the declaration of value determines the overall value of your furniture and sets the terms and limits of compensation. This document is mandatory, just like the consignment note. It is provided by the moving company and must specify:

the total amount of goods transported by the mover

the unit value of goods exceeding the contractual liability limit specified in the quote, i.e. €300.

The consignment note includes the main practical information such as:

• your contact details as well as those of the company,
• the volume of goods to be transported,
• the mode of transport,
• the validated quote number,
• the declared value of the goods,
• the start and end dates of the service.

It specifies the equipment to be used, the composition of the team, etc. It also indicates the dates and times of loading and unloading the goods into the moving truck. It certifies that the work has been carried out and allows for recourse in case of breakage or damage to your belongings.

To meet your moving needs precisely, YouStock works with the best independent movers in your region. Carefully selected by our experts, each partner must meet a set of requirements in line with our methodology and values, in order to offer you the highest quality moving service for your furniture and belongings. This process now enables us to guarantee you an efficient and fast service, with complete peace of mind.