Question 1

What's YouStock ?

Accepted Answer

Specialized in storage and removal, YouStock is a French company located in the regions of Île-de-France, Gironde and Alpes-Maritimes and we intervene in particular in Paris, Bordeaux, Lyon, Nice and Monaco.Our goal: to offer you a tailor-made storage service by replacing the missing piece of your home.

Question 2

How do our furniture storage services work?

Accepted Answer

We suggest you free up space in your home in 5 simple steps:
1. dSimulate your rate directly with our dedicated tool2. One of our specialists will contact you to finalize your needs3. Receive and sign your quote by email4. Receive your confirmation of the date of your service by email5. Our movers come to your home to collect your belongings on the day. Depending on the options chosen, they will pack and disassemble your belongings, then load them and transport them to one of our warehouses.

Question 3

Why choose YouStock and not another storage company ?

Accepted Answer

With YouStock, the days when you had to rent a storage unit for a size/space larger than necessary are over. We make sure to adjust the rates according to the actual volume on the day, so you only pay for the space you use.What's more, unlike a traditional storage unit in Paris, YouStock collects your belongings directly from your home. You don't have to handle or transport anything, our teams take care of everything!No need to rent a utility vehicle to transport your belongings across the city of Paris. Not to mention maneuvering in difficult to access streets and parking spaces that are always occupied! No more difficulties to buy packing material (cardboard boxes, specific protections, etc.) or to rent handling equipment (hand trucks, furniture lifts, etc.)! You can finally relax, YouStock is there for you.Our team of experts takes care of the handling of your belongings and offers you many additional services such as :disassembling and reassembling your furniture (shelves, bed, closet, etc.)packing of your furniture and belongings (dishes, corner sofa, armchairs, knick-knacks, etc.).

Question 4

What is the purpose of the photo inventory of your goods in store ?

Accepted Answer

To allow you to optimize the management of your stored goods, we make a photo inventory of each item collected, which you can access from your personal space.We list the goods you entrust to us thanks to our advanced traceability technology using codes and photographs. The latter concern each box as a whole and not what it contains.So you can manage your goods, when you want, where you want.

Question 5

How do I get my stuff back from storage?

Accepted Answer

At the time of collection, all your belongings are photographed so that you can find them in your personal space. It is from this space that you will be able to request the redelivery of part or all of your belongings. These will then be delivered to the address and date of your choice by our movers.As easy to access as a storage box in your apartment or garage!

Question 6

Is your storage unit in Ile-de-France secure

Accepted Answer

Thanks to our ultra-secure warehouses (under video surveillance 24/7), our storage solutions guarantee optimal conditions for storing your belongings.
Our Paris warehouse is continuously monitored by an alarm system equipped with anti-intrusion surveillance cameras. Just like your future container, it is not self-service, which ensures additional peace of mind.
Your furniture and personal belongings are stored in secure, fire-resistant, leaded wooden containers. Perfectly protected from the elements, dust and pests, you can leave your belongings in our premises for as long as you like without worrying about the condition in which you will find them.

Question 7

Are the stored goods insured?

Accepted Answer

In accordance with Articles L. 133-1 et seq. of the French Commercial Code, YouStock has taken out a civil liability insurance policy designed to cover the risks relating to the performance of the Services and to cover any damage that may be caused in the course of their performance.
As this is a removal and storage service, YouStock has taken out a financial guarantee covering the deterioration, loss or destruction of stored goods.
This basic guarantee insures your belongings up to 300€ per m3 and per object. If you wish to insure your belongings at their original value, you have the option of opting for "ad valorem" insurance. Your belongings will then be insured up to the value of the declaration that you fill in beforehand. The rate is 6% of the total amount declared.

Question 8

What additional services do you offer?

Accepted Answer

We can carry out the protection of your belongings for you, as well as the dismantling and reassembly of your furniture. We can also provide you with our professional equipment (transport trolleys, specific protection, etc.) at advantageous prices
Ask for it when you simulate your rates on our website or directly by phone, by asking our customer service for advice.

Your furniture storage in Île-de-France

YouStock reinvents self storage in Île-de-France

Save up to 40% on your storage price

Order the redelivery of your stored goods

Choose professionals you trust

How it works?

Online reservation

Pick up at your home

Furniture storage

The storage unit solution that suits your every needs

Renovations

Long terme departure

Storage

Moving

YouStock also takes care of your move

La presse parle de nous !

Our furniture storage service covers the entire Ile-de-France :

Questions frequently asked