How Marriott Rethought Its Logistics to Renovate 207 Rooms Without Closing the Hotel
As part of the refurbishment of 207 rooms, the Marriott group had to manage a live-site project, with all the constraints that this entails: coordinating transfers, phasing, noise, temporary storage…
YouStock implemented a turnkey solution combining collection, storage, redelivery, reassembly of furniture, and bespoke logistics support.
Discover how YouStock was able to meet these needs with a tailored, centralised, and responsive solution.
🔎 Industry sector:
Hospitality
👤 Company size:
400,000+ employees
📍 Location of requirement:
London
Why Partner With YouStock For Your Hotel’s Logistics?
Event or seasonal furniture easily outsourced
Lack of space in storage rooms, basements, or technical areas
Need for flexibility with frequent rotations (rooms, seasons, POS displays, etc.)
Renovation or refurbishment works requiring the temporary removal of furniture
A saving of £163,945 thanks to YouStock
Before YouStock:
🚛 organisation: rental of lifts, outsourced labour
📦 storage: rental of makeshift warehouses
💶 total logistics cost: £600,000
Today:
🚛 organisation: end-to-end logistics management
📦 storage: secure, centralised YouStock warehouse
💶 total logistics cost:£436,055
A Hotel Renovation Facing a Major Logistics Challenge
To renovate 207 rooms without disrupting the operation of the hotel, the Marriott group faced a major logistical challenge: managing the transfer and storage of furniture, while adhering to precise phasing, a strict noise schedule, and tight delivery deadlines.
In an occupied site, each movement had to be anticipated, coordinated, and executed without impacting the guest experience.
YouStock deployed a comprehensive solution: collection, secure off-site storage, deliveries organised by room and in stages, and furniture reassembly according to the layout plan. The result: a well-managed project and savings of over £160,000.
Book an appointment with one of our hospitality sector experts for a personalised study of your needs and equipment.
What Were The Challenges For The Marriott Group?
Manage temporary storage off the rooms
With 207 rooms under renovation and limited storage space, it was essential to quickly free up the rooms while ensuring secure storage for the furniture. The challenge: not blocking the progress of the work due to lack of available space.
Protect and handle high-end furniture
Marriott’s furniture is highly valuable, often custom-made. They needed a partner capable of guaranteeing careful handling, adapted packaging for each item, and perfect traceability of stored items.
Adhere to a strict schedule and noise regulations
The works took place in an occupied site, and every task had to follow a precise timing, with limited working hours, and a coordinated delivery calendar to work with the construction teams, without disturbing on-site guests.
Organise transfers and deliveries to the rooms
The success of the project depended on precise management of transfers. YouStock set up a rhythm of deliveries by floor and room number, with delivery and reassembly according to the established layout plan.
Streamline coordination between the different service providers
YouStock positioned itself as the single point of contact to centralise all logistics flows — collection, storage, delivery, reassembly — and streamline communication between the hotel management, architects, project managers, and on-site teams.
Are you planning renovation works for your hotel?
No need to worry! Our logistics experts are here to help you find the solution that best fits your needs.
How YouStock Met Their Needs
1. Collection & identification of equipment
From the start of the project, our teams intervened on-site to dismantle the furniture according to the planning constraints. Each item was carefully packed according to its type, then identified with a unique QR code. Photos were taken before and after packaging to ensure traceability of each item and its initial condition.
2. Creation of a digital inventory
All equipment was added to a complete digital inventory, accessible 24/7 from the YouStock interface. This system allowed the client and project teams to consult stored items, plan re-deliveries, and track logistics movements seamlessly.
3. Transport to our secure warehouses
The furniture was then loaded into specific containers and transported to our secure warehouses. Each item was received, recorded, and precisely located in our internal system (addressing), ensuring perfect organisation for future deliveries.
4. Smart and centralised storage
The equipment was stored in dedicated areas, protected from humidity and impact. This centralisation led to a significant reduction in logistics costs compared to a traditional temporary warehouse.
5. Delivery according to the project’s progress
Thanks to our interface, the Marriott teams were able to plan each delivery based on the layout schedule and noise constraints. Our teams prepared each order from the warehouse, scanned the items, and organised logistics according to the floor and room number.
6. On-site reassembly according to the plans
Once delivered, the equipment was reassembled in the rooms by our technicians, following the architectural plans provided. Furniture was fixed, quality control was performed, and the final setup was carried out to ensure a faithful and impeccable result.
Enjoy the same experience as our customers 💙
Thanks to YouStock, we were finally able to coordinate our logistics operations smoothly, even during the renovation.
Their support allowed us to free up space, protect our sensitive furniture, and meet the tight project deadlines.
Entrust your equipment to a trusted partner. Speak with one of our experts and discover how YouStock can meet the specific constraints of your establishment.
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FAQ – Storage and logistics solutions for hotels
What types of goods can be stored with YouStock as a hotel?
We store all types of non-perishable or non-sensitive equipment:
Spare furniture (beds, mattresses, chairs, lamps, etc.),
Seasonal equipment (heaters, fans, parasols, Christmas trees, etc.),
Decorative elements or branding,
POS materials, surplus linen, or event equipment.
Do you offer solutions tailored to the seasonal needs of hotels?
Of course. Our services are flexible and designed to adapt to the seasonal changes in hotel activities. Whether you need to free up space before a high season or temporarily store furniture during renovations, we offer custom storage durations with no minimum commitment.
Do you operate throughout the UK?
YouStock operates across all major cities in the UK (London, Portsmouth, Bath, Canterbury, etc.) and their surrounding areas thanks to our nationwide logistics network. For multi-site needs or a hotel network, we offer centralised storage solutions with a single point of contact to streamline management. Don’t hesitate to get in touch with one of our experts to discuss your needs and learn more about the range of services we offer.
Are your warehouses secure and adapted to hotel equipment?
Absolutely. Our warehouses are secured 24/7 (video surveillance, alarm, access control), and our teams handle your equipment with care.
We guarantee stable storage conditions, with no humidity or temperature fluctuations, ideal for preserving furniture, textiles, or decorative items.
Do you handle material removal on-site?
Our teams can intervene directly at your establishment to collect materials for storage. We also offer packing, disassembly, and labeling services to ensure smooth management with minimal effort from your teams.
Is it possible to track inventory online?
This is a major benefit of our services!
Each item is photographed and added to your digital inventory. You can view real-time stock movements, plan deliveries, and track logistics history all via an easy-to-use interface.
What is the cost of your services?
Our rates are calculated based on:
Stored volume (in m³),
Associated services (collection, packing, assembly, etc.),
The frequency of logistics movements.
A personalized estimate can be created in a few minutes with one of our experts. Don’t hesitate to schedule a call with one of our consultants now to get your detailed quote.
Do you offer dedicated support for hotel groups?
A dedicated account manager will assist you throughout the project, whether you are an independent hotel or a multi-location group. They will coordinate logistics needs, advise on optimization options, and remain your single point of contact.
Can we test your service at one site before extending it to other hotels?
Of course! We often recommend starting with a pilot project in one location to evaluate the performance and benefits of our solution before rolling it out to a larger scale.